Digital delivery and eligibility
Tarkov Cheats licenses deliver digitally after payment confirmation. Because access begins immediately, refunds are limited to cases outlined below.
Submit refund requests within 24 hours of purchase with your order ID and reason.
When refunds may be approved
Duplicate charges, failed delivery despite confirmed payment, or technical activation failures verified by support may qualify for review.
Refund decisions are final. Chargebacks without contacting support first may result in license revocation. See also Terms of Use.
How to request a refund
Email [email protected] with subject "Refund Request", your order ID, purchase date, and issue summary — or use the Support page.
Approved refunds process back to the original payment method when possible. Pricing details live on Pricing.
Chargebacks and disputes
Contact support before opening a payment dispute. Chargebacks without a support ticket may result in immediate license revocation under the terms of use.
Include activation state, Windows version, and loader errors so billing reviews can move faster.
License activation state
Refund reviews look at whether a license was delivered, activated, or used in-game. Fully consumed keys may not qualify except where consumer law requires otherwise.
Patch downtime alone is not automatic refund grounds — check Status for rebuild timing before you request billing help.
- Delivery confirmation
- Activation logs
- Status maintenance
- Support review window
Digital goods
Licenses are digital goods delivered after payment review. Refund eligibility depends on delivery state, usage, and the window described on this page — read before purchase.
Chargebacks without contacting support may result in license revocation per terms.
- Order reference required
- Delivery confirmation
- Support first
- Terms reference
How to request
Email [email protected] with order ID, purchase date, and reason. Allow business days for review.
- Support email
- Order ID
- Purchase date
- Clear reason
Non-refundable cases
Fully delivered and activated keys may not qualify except where law requires. Patch downtime alone is not automatic refund grounds — see Status for rebuild timing.
- Activation state
- Legal exceptions
- Status maintenance
- FAQ billing
Billing partner notes
Checkout partners process payments under their own terms. We receive order references — not full card data — to validate licenses and support tickets.
Approved refunds return to the original payment method when possible. Allow standard banking days for the credit to appear after approval.
- Order reference only
- Original payment method
- Support-first disputes
- Terms of use
